Shipping Policy

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order is placed and another notification when your order has shipped.


Shipping Times & Rates

 

  • Standard Shipping: 2–5 business days


Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Please allow 24 hours for the tracking link to update.


Lost or Delayed Orders

If your order hasn’t arrived within 7 business days of the expected delivery date, please contact us at info@trylumin.co, and we’ll be happy to assist.